Category: General Info

President Expands Use of Private Sector Auditors

President Obama signed a presidential memorandum on March 10 directing all federal departments and agencies to “expand and intensify their use of payment recapture audits under their current authority.” In other words, don’t wait for more legislation to get passed.  The memorandum also announced the President’s support for the Improper Payments Elimination and Recovery Act, which is a new bipartisan legislation (hey, it could happen) before Congress intended to expand the ability of government agencies to fund future audits with recaptured payments. That would alleviate the need to go back to the well for more funding, assuming they are successful in “recapturing” revenue from improper payments, which is certainly not a bad idea and rather likely to happen, given the success of other such programs, such as the Recovery Audit Contractors programs.

New Term Used

The administration has chosen to use a new phrase, Payment Recapture Audits (PRA), to describe these new efforts. Nevertheless, the memorandum specifically defines PRAs as virtually identical to Recovery Audits, which have already been defined in previous OMB documents, specifically Appendix C to Office of Management and Budget Circular A-123.

PRAs are “investigations in which specialized private sector auditors use cutting-edge technology and tools to scrutinize government payments and then find and reclaim taxpayer funds made in error or gained through fraud.  These auditors can be compensated based on the amount of improper payments they identify and are reclaimed – providing a powerful incentive to find every error.”  That is, these new programs will be just like the RACs, and be what the AMA has already termed, “draconian, time-consuming, and devoid of efforts to improve the Medicare system.”

Going Beyond Fee-for-Service

In November 2009, the President issued Executive Order 1350, on Reducing Improper Payments.  The order focused on both reducing improper payments and eliminating waste in federal programs, said to total $98 billion in Fiscal Year 2009 alone. However, using reclaimed funds to pay for “recapture audits” was only possible for programs such as the Medicare Fee-for-Service program payments, but not for government contracts at the 20 out of 24 major government agencies doing more than $500 million in government contracting (including grants and other forms of federal benefit payments to state and local governments, colleges, universities, banks, and non-profit organizations). The memorandum now allows all those payments to be audited in this way.

How Many Programs Might We Expect to See?

We don’t need to tell you that there are lots of agencies and departments that regulate healthcare providers — and possibly therefore audit said providers. Have you ever counted them? We made an attempt, just sticking to the federal ones…

Here’s the list we came up with:

  1. U.S. Congress
  2. U.S. Supreme Court
  3. Federal Circuit Courts
  4. HHS/CMS
  5. OIG
  6. FDA
  7. OSHA
  8. CDC/NIOSH
  9. HHS/HRSA
  10. FCC
  11. FTC
  12. EPA
  13. IRS
  14. DEA
  15. FAA
  16. SEC
  17. Dept of Justice
  18. Dept of the Treasury
  19. Federal Bureau of Investigation
  20. Department of Labor
  21. Department of Transportation
  22. Nuclear Regulatory Commission
  23. The Joint Commission
  24. Provider Reimbursement Review Board
  25. HHS Organ Procurement Organizations
  26. CMS Home Health Agency
  27. Medicare Integrity Program Contractors
  28. Recovery Audit Contractors
  29. DME Regional Contractors
  30. CMS Intermediaries
  31. CMS Carriers
  32. CMS MACs

… and we’re sure this is not an exhaustive list, even just for the Fed.

President Obama & Dr. Gawande

With all the activity lately on his desire “fix” health care nationwide, ever wonder what President Obama has been reading, of late? There were some recent articles about just that, and if you haven’t seen these articles, we highly recommend them:

This article from Dr. Atul Gawande of Harvard Medical School, published by The New Yorker on June 1 started it all: The Cost Conundrum, What a Texas town can teach us about health care

By June 8, President Obama had seen the article and it “dramatically affected his thinking” according to The New York Times: Health Care Spending Disparities Stir a Fight - includes coverage of his talks with Senators

June 9: Blogs began to notice: President Obama read Atul Gawande’s excellent piece on Healthcare

June 12: President Obama speaks at a town hall meeting in Green Bay, WI, citing McAllen’s costs and compares them to costs at Mayo Clinic: Text of Obama’s remarks and an article about this speech

June 13: an editorial appeared in The New York Times: Doctors and the Cost of Care

June 14: Gawande fans at Seton Hall University School of Law write about it on their weblog: Why McAllen Texas Kant be the answer to health reform

After you read any one of those, you’ll see that Dr. Gawande’s thinking, despite being a doctor himself, is squarely pointed at physicians. Reportedly, President Obama sees the logic in that, at least in some way.

CMS Contacts List and RAC Websites

If you have any questions or problems with the RAC program, CMS asks that you email them to this address:  rac@cms.hhs.gov

Alternatively, CMS has given out and listed the names and contact numbers for the four RAC Project Officers – each is responsible for a specific RAC Region – and even encouraged providers to call them directly:

  • Region A:        Ebony Brandon           410-786-1585
  • Region B:        Scott Wakefield          410-786-4301
  • Region C:        Amy Reese                  410-786-8627
  • Region D:        Kathleen Wallace        410-786-1534

RAC Contractor Websites

The RACs themselves are required to have websites running to further enable an interface with providers. At this time, two of the contractors have RAC-specific websites available, and the other two will have their up shortly.

Here are the websites by Region:

o       Region A (ME, NH, VT, MA, RI, NY, NJ, PA, DE, MD) http://www.dcsrac.com – Diversified Collection Services.

o       Region B (MN, WI, MI, IL, IN, OH, KY)  http://racb.cgi.com – CGI Federal, CGI Technology & Solutions.

o       Region C (CO, NM, OK, TX, AR, LA, MS, AL, TN, GA, FL, SC, NC, VA, WV)  http://www.connollyhealthcare.com/RAC/Pages/cms_RAC_Program.aspx – Connolly Healthcare Services.

o       Region D (AK, HI, CA, WA, OR, NV, ID, MT, WY, UT, AZ)  http://www.healthdatainsights.com/RecoveryAuditContractor.aspx or you can email them at racinfo@emailhdi.com – Health Data Insights.

Of these sites, so far, only the Connolly site has any really helpful information. You can, however, provide YOUR contact information, including who you want to receive Records Request Letters, Review Results Letters and Demand Letters, at the DCS and Connolly sites.

The other two sites are slowly having more pages added, but as yet, they have little real information available.

CMS Bans Rebill For RAC Denials

Inpatient claims denied by a RAC for medical necessity cannot be resumitted. CMS has recently made this very clear, via an FAQ posted on their website:

The FAQ Question posted: “If I receive a demand letter from a RAC because a service didn’t meet Medicare’s medical necessity criteria for an inpatient level of service, can we re-bill all the services on an outpatient claim?”

Answer: “Providers can re-bill for Inpatient Part B services, also known as ancillary services, but only for the services on the list in the Benefit Policy Manual, Chapter 6, Section 10. [ find the document here, try pg 10, ff. ]

So, the bad news is that the Part A services cannot be re-billed. The good news is that some of the Part B services, MAY be able to re-billed. The answer continues…

“Rebilling for any service will only be allowed if all claim processing rules and claim timelines rules are met. There are no exceptions to the rules in the national program.”

No exceptions, period, but the you can re-bill IF and ONLY IF the timeline rules allow it. Here’s one more detail about the time limits…

“The time limit for re-billing claims is 15-27 months from the date of service.” [ find the appropriate Claims Processing Manual, Chapter 1, Section 70, here ]

The good news there is that currently, the RACs cannot review claims dated earlier than October 1, 2007. So, that is only 16 months before today (February, 2009), meaning that any claims denied under this type of review by a RAC can therefore be re-billed, at least for the ancillary services. You need not worry about the time limit running out, then, until RACs can review claims outside that limit, which will not happen until January 1, 2010.

Meanwhile, re-bill what you can!

RACs in Full Swing Again

Contractor Protests Resolved

The RACs are now able to continue their work, as the Contractor protests have been resolved, freeing the work to begin in earnest. The following appeared on the CMS website today:

Protest Resolved: On February 4, 2009 the parties involved in the protest of the award of the Recovery Audit Contractor (RAC) contracts settled the protests.  The settlement means that the stop work order has been lifted and CMS will now continue with the implementation of the RAC program.

Evidently, the RACs are being instructed to “supplement their efforts” via the use of subcontractors. PRG-Schultz will subcontract for several of the RACs (HDI, DCS and CGI in regions A, B and D), while Viant will subcontract for Connolly Consulting (region C).  The subcontractors will have different responsibilities in each region, which may include claim review.

The RAC in each jurisdiction is as follows:

  • Region A: Diversified Collection Services, Inc. of Livermore, California, initially working in Maine, New Hampshire, Vermont,  Massachusetts, Rhode Island and New York.
  • Region B: CGI Technologies and Solutions, Inc. of Fairfax, Virginia, initially working in Michigan, Indiana and Minnesota.
  • Region C: Connolly Consulting Associates, Inc. of Wilton, Connecticut, initially working in South Carolina, Florida, Colorado and New Mexico.
  • Region D: HealthDataInsights, Inc. of Las Vegas, Nevada, initially working in Montana, Wyoming, North Dakota, South Dakota, Utah and Arizona.

CMS plans to include additional states to each RAC region in 2009.

Click here to download the RAC Jurisdiction Map.

Click here to download other RAC documents, as posted at the eduTrax® portal.

Largest Risk Area: Medical Necessity

We have posted here several times about “risk areas” and targets at risk for RAC audits and take-backs:

See these posts:

Likely RAC Targets — a list of their top targets in the demonstration program.

What’s The #1 Risk with RACs? — a false sense of security in facilities and MD practices.

RAC Targets: Your First Risk Area — where you first start to be at risk.

RAC Targets: Your Second Risk Area — more like “who” is responsible at your site.

RACs Affect MDs Also — most MDs are not aware — they are fully at risk, too.

What’s Medical Necessity? Try…40% — RACs found Medical Necessity to be a prime target.

Look at that number again, and read that post!  Fully 40% of the collected overpayments in the RAC demonstration project were due to a lack of documentation to support medical necessity.

So, we feel very safe in saying, as a single topic, Medical Necessity is your largest single area of risk.

Not only that, it is the single area where the RAC will recoup 100% of the claim… more on that later…

RAC Open Door Forums Begin

CMS hosted a Special Open Door Forum for Part A providers, to give information and field questions about the Recovery Audit Contractors (RACs) on Wednesday, November 12, 2008. This should be the first in a series of conference calls intended to introduce providers to the new contractors and provide more information about the RAC program.

If you missed the call and want to hear it, STAY TUNED — CMS is posting a recording, and we will post it on our portal, plus we will be posting notes from the meeting… So, keep checking back here.

Meanwhile, to find out more about the program, visit our postings of the press release and other information as it comes available, HERE, or visit our portal at www.myedutrax.com.

Now about that session…. We listened to the whole thing. It was informative, but only in part. We were especially surprised at how many questions the RAC panel could not answer definitively. Most everything was “hypotheticals”.

The Q &A portion was the most informative because SNFs, Critical Access hHospitals and others involved in the RAC demonstration gave insight that the rest of us have not experienced yet. As mentioned above, we’ll be posting our notes, shortly.

What we got out of today’s session is that there are still a lot of details to be decided by the individual RACs. If you’ve been following our posts and the news, you know that the RACs are now responsible for following the same rules as other reimbursement contractors (MACs, FIs, etc.), and that is good news.

On a positive note, a flow chart organizing the whole RAC process (in general) was being developed currently. Of course, we’ll post it as soon as we see… if we don’t go ahead and make one ourselves. Again, stay tuned!

The panel said that the Part B session would be the exact same thing as today’s session, except for the audience. (One wonders… then why have a different session? Anyway, it was scheduled for Thursday, Nov. 13 — go here for information.)

One last note: there were 529 “callers” on the line today! While that’s a good number, the RACs are looking at about 10,000 facilities and over 500,000 physicians…

We hope more of you will join in on those calls. But if you can’t make it, we’ll keep you posted here!

Welcome to Our Medical Coding Journal!

Welcome to the Medical Coding & Billing Education Journal, hosted by eduTrax.

We hope this journal/blog will serve the coders and billers and compliance officers in the medical coding community throughout the USA. Our Authors will be posting their thoughts and experiences while working with our clients, in both provider facilities and physician practices. Of course, you, dear reader, are welcome to post your own comments, and you can even request to become an author yourself!

Contact us at any time, at team@medicalcodingjournal.com and we’ll be happy to get you going… And please don’t forget to visit our main eLearning portal for medical coding, billing and compliance education and training, stocked with over 50 hours of courses for your edification — and available for a single subscription price.

Go to www.myedutrax.com and Register for FREE!  Then take a look around, so you can join the growing host of professionals who…  Click…Learn…Go! with eduTrax.

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